Student counselling has never been so effective.
Digitise your consulting and achieve more!
Are you looking for support for your study counselling?
5 questions that show you whether you are up to date with your study counselling - or not
- Do you organise the student advisory service alone or in a team at ?
- Do you manage the data and information of prospective students on a piece of paper or in Excel?
- Do you communicate with prospective students by e-mail?
- Is the evaluation of your counselling success hardly possible or does it take a lot of time?
- You can hardly ensure that prospective students receive all the necessary information and are supported in making an informed decision?
Why should universities use CRM software for student counselling?
There are several reasons why it can make sense to use professional and university-specific CRM software for student counselling at colleges and universities:
- Effective relationship management
CRM software can help to record and organise all interactions with students and prospective students. This allows counsellors to respond quickly to enquiries and questions to increase student and prospective student satisfaction. - Personalisation of advising
CRM software allows advisors to access a comprehensive database of information about students and prospects, such as their degree programmes, their achievements and their career goals. This enables advisors to provide personalised advice and better understand the needs and interests of students and prospects. - Effective marketing
CRM software can also help to make marketing campaigns more targeted and effective. The software makes it possible to collect information about students and prospective students to run targeted marketing campaigns, increasing engagement and student numbers. - Improved collaboration
Using CRM software can also improve collaboration within the student counselling service. By sharing information and data, counsellors can work together to provide more effective and efficient counselling. - Data analysis and reporting
CRM software can also help counsellors to measure and evaluate the performance of counselling. The software makes it possible to analyse data and create reports to measure the effectiveness of advice and identify areas for improvement.
Overall, the use of professional and university-specific CRM software can help to improve the quality of student counselling and increase student and prospective student satisfaction.