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Are you looking for support for your study guidance?
5 questions that show you whether you are up to date with your study advice - or not
- Do you organize the student advisory service alone or in a team at ?
- Do you manage the data and information of prospective students on a piece of paper or in Excel?
- Do you communicate with prospective students by e-mail?
- Is it almost impossible or time-consuming to evaluate the success of your advisory service?
- You can hardly ensure that prospective students receive all the necessary information and are supported in making an informed decision?
Why should universities use CRM software for student counseling?
There are several reasons why it can make sense to use professional and university-specific CRM software for student counseling at colleges and universities:
- Effective relationship management
CRM software can help to record and organize all interactions with students and prospective students. This allows advisors to respond quickly to requests and questions to increase student and prospective student satisfaction. - Personalization of advising
CRM software allows advisors to access a comprehensive database of information about students and prospects, such as their majors, their achievements and their career goals. This allows advisors to provide personalized advice and better understand the needs and interests of students and prospects. - Effective marketing
CRM software can also help to make marketing campaigns more targeted and effective. The software makes it possible to gather information about students and prospective students to run targeted marketing campaigns, increasing engagement and student numbers. - Improved collaboration
Using CRM software can also improve collaboration within the student advisory service. By sharing information and data, advisors can work together to provide more effective and efficient advising. - Data analysis and reporting
CRM software can also help advisors measure and evaluate advising performance. The software makes it possible to analyze data and create reports to measure the effectiveness of advice and identify areas for improvement.
Overall, the use of professional and university-specific CRM software can help improve the quality of academic advising and increase student and prospective student satisfaction.